Airlines with MedAire’s Crew Support membership have access to the Crew Support app which provides 24/7 access to medical assistance. Crew can be confident that quality care is available - no matter where their travels take them - in the palm of their hand. This app allows crewmembers to contact a MedAire medical professional to discuss ailments or injuries via a secure text or video chat. As always, should MedAire recommend a crewmember see a medical professional, MedAire will arrange the visit with a qualified medical provider within the MedAire network and ensure guarantee of payment.